Third-Party Content and Materials

Portions of the Services may include content, questionnaires, or materials owned by third parties—for example, standardized self‑assessment tools (such as the DAS‑21), videos embedded from platforms like YouTube, or content that is otherwise made available under licence or public‑domain usage rights. Such materials remain the property of their respective owners and are used under licence, permission, or applicable fair‑use rights. We do not claim ownership over third‑party content, and your use of such materials may be subject to the terms and policies of the third‑party provider. We make no warranties regarding the accuracy, completeness, or continued availability of third‑party content, and your use of third‑party materials is at your own risk.

The Services may provide access to or incorporate third‑party self‑assessment tools, questionnaires, or media. These tools are offered solely for educational and informational purposes. They are not developed by us and may not be clinically validated for diagnostic or therapeutic use. We do not endorse or guarantee the accuracy or utility of any third‑party tool. You should not rely on such tools as a substitute for professional advice, diagnosis, or treatment. Always consult a qualified healthcare professional before making health or lifestyle decisions.

7. User Content and License

You may submit data, text, images, documents, or other materials (collectively, "User Content") through the Services. You retain ownership of your User Content, and you are solely responsible for its accuracy, legality, and appropriateness. By submitting User Content, you grant Longevity Wingman Shae a worldwide, royalty‑free, non‑exclusive license to use, reproduce, modify, distribute, perform, and display your User Content solely for the purpose of providing and improving the Services. We will handle your User Content in accordance with our Privacy Policy.

You represent that you have all necessary rights and permissions to share User Content and that your User Content does not infringe or violate the rights of any third party. We reserve the right to remove or disable access to User Content for any reason, including if it violates these Terms.

8. Data Access and Portability

You may request a copy of personal data you have provided to us (for example, your account details, uploaded documents, and self‑reported health entries). Where required by law, we will provide this information in a structured, commonly used, machine‑readable format. This does not include any proprietary insights, artificial intelligence, algorithms, models, analytics, or outputs which are our intellectual property and trade secrets of our licensors.

9. Privacy and Data Protection

Your privacy is important to us. Our use of your personal data is governed by our Privacy Policy, which explains what information we collect, how we use it, and the rights you have. By using the Services, you agree to the terms of the Privacy Policy. 

The Services may link to or display third-party content (such as embedded videos or questionnaires). Where you choose to interact with such content, your data may also be subject to the privacy policies of the third-party provider. 

In addition to our Privacy Policy, you acknowledge that certain data you provide may be used (in de‑identified or aggregated form) for research and development purposes, potentially indefinitely. We will never attempt to re-identify anonymized data. While we take steps to anonymize data, complete anonymity cannot be guaranteed, and your information could potentially be re‑identified. We may disclose your data where required by law, such as in response to valid court orders or governmental requests.  

10. Purchases and Third‑Party Products

The Services may include links or references to third‑party products, tests, supplements, or services. Any purchase you make is directly between you and the third‑party provider, and we are not a party to that transaction. We do not process or store payment card data, and we are not responsible for the quality, safety, or legality of products or services purchased through third‑party links.

11. Third‑Party Services and Links

The Services may contain links to third‑party websites or services that are not owned or controlled by Longevity Wingman or Shae. We do not endorse or assume any responsibility for any third‑party websites, services, or content. If you access a third‑party website or service via the Services, you do so at your own risk and are subject to that third party’s terms and privacy policies.

10. Purchases and Third‑Party Products

The Services may include links or references to third‑party products, tests, supplements, or services. Any purchase you make is directly between you and the third‑party provider, and we are not a party to that transaction. We do not process or store payment card data, and we are not responsible for the quality, safety, or legality of products or services purchased through third‑party links.

11. Subscriptions, Fees, and Additional Purchases

11.1 Subscription Plans and Fees

We offer subscription options on a monthly and annual basis. By enrolling in a subscription, you agree to pay all applicable fees displayed at the time of purchase. Subscription fees are charged in advance for the applicable billing period, are non‑refundable, and continue until cancelled. Your statutory rights are not affected. We reserve the right to modify subscription offerings and pricing; any changes will be communicated to you in advance. Should you not agree to a fee increase, you may cancel your subscription before the next renewal.

11.2 Automatic Renewal and Cancellation

Unless you cancel your subscription prior to the end of the current billing period, your subscription will automatically renew at the then‑current rate using your payment method on file. You can cancel at any time by following the in‑app cancellation instructions or by contacting our support team. Cancellations take effect at the end of the current billing period, and we do not provide pro‑rated refunds for unused time. For subscriptions purchased through a third‑party platform (e.g., Apple App Store or Google Play), you must manage cancellations through that platform.

11.3 Payment Methods and Billing

You must provide a valid payment method (such as a credit card or other permitted payment method) to enroll in a subscription or purchase add‑ons. You authorize us and our payment processors to charge your payment method for all applicable fees and any taxes. We accept various payment methods, as described at checkout; we do not guarantee the availability of any particular payment method. If your payment method is declined or payment is otherwise not received, we may suspend or terminate your access to the Services until payment is successfully processed.

11.4 Add‑On Purchases and Products

From time to time, we may offer optional add‑on products or services, such as additional health assessments, premium features, or third‑party goods. Unless expressly stated otherwise, add‑ons are separate from your subscription and may require one‑time or recurring fees at the time of purchase. Fees for add‑ons are non‑refundable unless required by law. Any physical goods offered through the Services are fulfilled by third‑party providers; your purchase constitutes a transaction between you and the provider, and additional terms may apply.

11.5 Refunds and Returns

Subscription fees and add‑on payments are non‑refundable, except where required by applicable law. If you believe you have been charged in error, please contact our support team promptly. We reserve the right to issue refunds or credits at our sole discretion.

11.6 Taxes

Fees do not include any taxes, duties, or other governmental assessments. To the extent applicable, you are responsible for all taxes (excluding taxes based on our income) associated with your subscription and purchases. We may collect and remit taxes as required by law.

11.7 Delinquent Accounts and Collections

If your account becomes past due, we may suspend your subscription or access to the Services and pursue collection efforts. You agree to pay all fees, costs, and expenses (including reasonable attorneys’ fees) incurred by us in connection with collecting any unpaid amounts. We may also report delinquent accounts to credit reporting agencies as permitted by law.

11.8 Changes to Subscription Terms

We may update our subscription terms, including pricing and billing cycles, from time to time. We will provide you with advance notice of any material changes, and the updated terms will apply to your subscription upon renewal. Your continued use of the subscription after a change constitutes your acceptance of the updated terms.

12. Third‑Party Services and Links

The Services may contain links to third‑party websites or services that are not owned or controlled by Longevity Wingman or Shae. We do not endorse or assume any responsibility for any third‑party websites, services, or content. If you access a third‑party website or service via the Services, you do so at your own risk and are subject to that third party’s terms and privacy policies.

13. Disclaimer of Warranties

The Services are provided "as is" and "as available". We, Shae, and our respective licensors make no warranties or representations, express or implied, regarding the Services or any Content provided through the Services. To the maximum extent permitted by law, we and Shae disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, non‑infringement, reliability, accuracy, timeliness, and completeness. We do not warrant that the Services will be uninterrupted, secure, or free from errors, viruses, or other harmful components.

14. Limitation of Liability

To the maximum extent permitted by applicable law, neither we nor Shae (nor our respective affiliates, directors, officers, employees, or agents) will be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, revenue, data, goodwill, or other intangible losses, arising from or related to your use of the Services. In no event shall our total liability to you (in aggregate for all claims) exceed the greater of USD $100 or the amount you paid to us (if any) in the 12 months immediately preceding the event giving rise to the claim. Some jurisdictions do not allow certain limitations of liability; in such cases, our liability will be limited to the fullest extent permitted by law.

15. Indemnification

You agree to indemnify, defend, and hold harmless the Longevity Wingman, Shae, and their respective affiliates, directors, officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

Your use or misuse of the Services;

Your User Content;

Your breach of these Terms or violation of any law or the rights of any third party.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense.

16. Governing Law and Dispute Resolution

16.1 Governing Law

These Terms and any dispute arising out of or relating to them or the Services will be governed by and construed in accordance with the laws of the jurisdiction where the Longevity Wingman is headquartered, without regard to its conflict of law principles. If you are a resident of the United States, the Federal Arbitration Act will also govern the interpretation and enforcement of the arbitration clause below.

16.2 Mandatory Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

If you reside in the United States or otherwise bring a claim in a U.S. court, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services (collectively, “Disputes”) will be resolved by binding individual arbitration, rather than in court. Arbitration is more informal than a lawsuit; it uses a neutral arbitrator instead of a judge or jury, and court review of an arbitration award is limited. Arbitration helps reduce legal costs and keeps proceedings private, discouraging frivolous lawsuits and class actions.

Scope: This arbitration clause applies to all Disputes, except that either party may seek injunctive or other equitable relief in court to protect intellectual property rights.

Arbitration Rules: The arbitration will be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules and Supplementary Procedures for Consumer‑Related Disputes. If the AAA is unavailable, the parties will select another arbitration provider.

Location: The arbitration will take place in the county or jurisdiction where the Longevity Wingman is headquartered, or by telephone/videoconference where available, subject to the arbitrator’s discretion.

Fees: The AAA’s filing fees and arbitrator’s fees and expenses will be governed by the AAA Rules. Each party will be responsible for its own attorneys’ fees and costs, unless the arbitration rules or law provide otherwise.

Class Action Waiver: You and we agree that any Dispute will be resolved only on an individual basis and that class arbitrations, class actions, and representative actions are not permitted. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim.

Opt‑Out: You may opt out of this arbitration clause by sending written notice within 30 days of your first acceptance of these Terms to 30-300 LLC 510 Madison Avenue, 18th Floor New York, NY 10022. The notice must include your name, address, email address, and a statement that you decline this arbitration clause. If you opt out, you agree that Disputes will be resolved exclusively in the state or federal courts located in the jurisdiction where the Longevity Wingman is headquartered, and you consent to personal jurisdiction in those courts.

If any part of this arbitration clause is found unenforceable, the remainder will still apply, except that the entirety of the clause will be unenforceable if the Class Action Waiver is found unenforceable.

16.3 Non‑U.S. Disputes

If you reside outside the United States or bring claims under non‑U.S. law, any Dispute may be resolved by the courts of the jurisdiction where the Longevity Wingman is headquartered, unless applicable law requires otherwise. Nothing in this Section will deprive you of any non-waivable statutory rights under applicable law.

17. Termination and Suspension

We may suspend or terminate your access to the Services at any time and without prior notice if you violate these Terms, if we suspect unauthorized use of your account, or if we cease to provide the Services. Upon termination, your license to use the Services will immediately cease, and you must stop all use. You may delete your account and discontinue use of the Services at any time. Sections that by their nature should survive termination (including but not limited to Sections 6, 7, 8, 13 through 16, and 18) will survive.

18. Force Majeure

Neither we nor our suppliers shall be liable for any delay or failure to perform that results from causes outside our reasonable control, including acts of God, natural disasters, governmental actions, wars, terrorism, labour disputes, power failures, or internet disturbances. In such cases, performance will be excused for the period of the delay.

19. Modifications to the Services and Terms

We reserve the right to modify or discontinue the Services (or any part thereof) at any time, with or without notice. We may also modify these Terms from time to time to reflect changes in our business, legal requirements, or for other reasons. We will post the updated Terms and update the "Effective Date" at the top. Material changes will be communicated in‑app or via email before they take effect. Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

20. Severability and Waiver

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be severed, and the remaining provisions will remain in full force and effect. Failure by us to enforce any right or provision under these Terms does not constitute a waiver of that right or provision.

21. Entire Agreement and Assignment

These Terms, together with any additional agreements, policies, or guidelines referenced herein, constitute the entire agreement between you and Longevity Wingman regarding the Services and supersede any prior agreements. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights or delegate our obligations under these Terms without restriction.

22. Contact Information

For questions about these Terms, please contact [email protected] For privacy-related questions, please contact [email protected]  or see our Privacy Policy.